Billing Terms & Conditions

Miller & Ash provides multiple payment options to ensure a secure and straightforward checkout experience. The details below explain how payments, pricing, and security are handled.

Accepted payment methods

We currently accept the following payment options:

• American Express
• Apple Pay
• Google Pay
• Maestro
• Mastercard
• PayPal
• UnionPay
• Visa

All transactions are processed in British pounds.

Payment requirements

Payment must be completed at the time an order is placed. Orders are not processed or shipped until full payment has been successfully received.

If a payment attempt is declined or cannot be completed, the order will not be confirmed.

Pricing and currency

All prices displayed on the Miller & Ash website are listed in British pounds.

Prices may change without prior notice. Any applicable shipping fees are calculated and shown during checkout before payment is completed.

Payment security

Miller & Ash uses SSL encryption and established payment gateways to help protect transactions.

We do not store credit card numbers or payment details on our systems.

Refunds and chargebacks

Refunds are handled in accordance with our return policy.

If you experience a billing issue, we recommend contacting us at support@millerandash.com before initiating a chargeback. Unauthorized chargebacks may be disputed.

Fraud prevention

To protect our customers and business, Miller & Ash reserves the right to hold, cancel, or review orders that appear to involve fraudulent or unauthorized activity.

For certain high-value transactions, additional identity verification may be requested before an order is approved.

Contact information

Store Name: Miller & Ash

Customer Service Email: support@millerandash.com

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)

Response Time: You can expect a reply within 1–2 business days. We aim to respond as promptly as possible.